Terms & Conditions

These Pre-Order Terms and Conditions (“Terms”) govern the placing of pre-orders(“Pre-Order”) with Grand Winery (“we”, “us”, or “Grand Winery”) for our products and other accessories (“Products”). Please read these Terms carefully before submitting your Pre-Order of any Grand Winery Products. By submitting your Pre-Order, you agree to be legally bound by these terms. 
  • Pre-Order Reservation. When placing a Pre-Order for Grand Winery Products, you will be required to provide certain information, such as your address and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. Grand Winery shall have no responsibility or liability for inaccurate information or information that later becomes outdated and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your Product being shipped by sending an email to: bart@grandwinery.com

    Payment.
     You will be charged 10% of the full price of the Product(s) at the time of placing the Pre-Order. We will automatically charge the balance when the product(s) is ready. Your placing of a Pre-Order constitutes your express agreement to Grand Winery of charging the full price of the Product(s). If the price of the Pre-Order Product goes down between the time you placed your Pre-Order and the time the Product ships, we will refund you the difference. If the price goes up, your Pre-Order is secure at the lower price. 

    Vine Delivery Schedule.  Although we will make efforts to begin delivering Products as soon as reasonably possible, you understand and agree that there may be delays. An estimated time of shipment, if one has been provided, is only an estimate, is subject to change, and Grand Winery does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, if a delay arises and the estimated shipment and/or release of the Product is not met, Grand Winery is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. If for any reason you decide that you do not wish to continue to wait for your Product, you may cancel your Pre-Order as provided in section 4 below. 

    Wine Delivery Schedule.  When confirmed, your vine purchase will give you the rights to the vines, allowing you to receive 1 bottle per each vine you own and pay maintenance for. Although we intend to work with vineyards that have immediate stock available for vine owners, some vineyards might not have any available stock at the time of your vine purchase. In that case, your first vintage available will be the wine from the first harvest after your vine purchase (typically bottles 4 to 24 months after harvest, depending on the wine characteristics)

    Cancellations & Returns. You may cancel this Pre-Order at any time for any reason prior to our notice to you that your Product is ready for shipment by contacting consumer relations at bart@grandwinery.com. If you do so prior to our notice of shipment, you will obtain a refund of   the purchase price (minus the 5% card payment processing fees that are not refunded) without interest.

    Limitation of Liability. UNDER NO CIRCUMSTANCES WILL GRAND WINERY BE HELDLIABILE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT. IN THE EVENT GRAND WINERY IS HELD LIABILE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY WILL BE THE FULL REFUND OF YOUR PURCHASE PRICE (MINUS THE PAYMENT CARD PROCESSING FEES) WITHOUT INTEREST. 

    Terms & Conditions of Sale. The purchase of the Products is subject to additional terms and conditions provided by Grand Winery, including in respect of any software included in the Products or intellectual property embodied in the Products or data collected by the Products. The current Terms and Conditions of Sale can be found here and are subject to change without notice. Your purchase of the Product will be subject to these Terms and Conditions and the refund policy. 

    Privacy. The information you provide for the Pre-Order of Products will be subject to Grand Winery Privacy Policy found here. 

    Changes to the Terms. Grand Winery reserves the right to change any of the terms for any or no reason. If you are unhappy with such changes, your sole and exclusive remedy will be to cancel your Pre-Order as described in section 4 above. 

    Miscellaneous Provisions. These Terms constitute the entire agreement between you and Grand Winery pertaining to its subject matter, and it     supersedes all prior agreements, representations and understandings of the parties. These Terms shall be governed by and shall be construed in accordance with the laws of the state of California.  
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